Saturday, January 03, 2009

Citrix Downplays Need for Video at SMB Level

As I mentioned in a blog in October...that Telepresence would enter the SMB and consumer markets, John Chambers: CEO of Cisco, has predicted that Telepresence will be in homes in less than a year. http://davidchao.typepad.com/webconferencingexpert/2008/10/telepresence-ma.html

Brett Caine, President of Citrix, sees things differently. Brett Caine sees little need or demand for video at the SMB level. He has also stated that there is little demand for instant messaging, video chat, and teleconferencing...though Citrix just acquired audio provider Vapps based in New Jersey. (It should be noted that Citrix does not have instant messaging or video capabilities today and perhaps why they the perception is that these solutions are of "little need or demand.")

The only potential obstacle that I can see with consumer-based Telepresence is internet bandwidth. Not every home has a broadband connection as some homes are still using solutions like NetZero. It will be the consumers who pay more for broadband that will see the benefit of Telepresence and want to pay for it, not the NetZero type users.

Telepresence Providers:

Thanks,
David Chao
The Web Conferencing Expert